Operational Excellence that drives companies forward
Making processes leaner, more efficient, and aligned with strategy.
Operational Excellence
Cost pressure from global competition and increased flexibility requirements due to changing market demands are key challenges for operations departments. Excellent companies gain a clear competitive advantage by aligning their operations processes closely with their corporate strategy and business model and optimizing them sustainably.
Foundation for Efficient, Agile, and Scalable Value Creation
Companies are increasingly under pressure to make their operations more efficient, flexible, and cost-effective. Rising customer expectations, volatile markets, and technological disruptions demand a clear structure and management of the entire operational value chain. An Operations Operating Model provides the central framework for optimally aligning strategy, processes, organization, technologies, and governance.
As a specialized consulting firm, we support organizations in developing a future-proof, integrated, and data-driven operating model for all operations functions—thus creating the foundation for sustainable operational excellence.
Why an Operations Operating Model is Crucial
A professionally designed operating model ensures that operational units do not work in isolation but are consistently aligned toward common goals. The key benefits:
- Increased efficiency and productivity through clear roles, defined processes, and harmonized interfaces
- Improved controllability through transparent KPIs and integrated governance structures
- Greater agility through flexible organizational and capacity models
- Higher quality and stability across the entire value chain
- Support for digital transformation through the targeted use of modern technologies and data platforms
Our consulting services: Development and implementation of customized operating models
We support companies in the design, optimization, and implementation of high-performing operational operating models. Our service portfolio includes:
- Analysis of existing operational structures, including organization, processes, responsibilities, and technologies
- Definition of the target operations operating model, including governance, role profiles, competencies, and end-to-end process design
- Optimization of core operational processes in production, supply chain, planning, quality, and maintenance
- Integration of digital solutions such as advanced analytics, automation, and IoT to increase efficiency and transparency
- Development of a capability model to ensure the necessary skills and leadership mechanisms
- Implementation and change management to sustainably embed the new operating model
Increase efficiency, reduce waste, and achieve sustainable excellence
Companies today are under immense pressure to make their processes more efficient, flexible, and customer-centric. Lean Management offers a proven yet cutting-edge approach: By consistently eliminating waste, stabilizing processes, and building a culture of continuous improvement, organizations can sustainably increase their performance.
As a specialized consulting firm, we support companies in implementing Lean Management holistically, scaling it, and firmly embedding it within the organization – for measurable operational and strategic benefits.
Why Lean Management is a key success factor
Lean Management enables companies to improve efficiency, quality, and employee engagement. Key benefits:
- Reduced lead times and inventory through optimized value streams
- Increased productivity through standardized and stabilized processes
- Improved quality through error prevention rather than error correction
- Greater flexibility for rapid adaptation to market and customer demands
- Empowered employees through clear roles, visual management, and proactive problem-solving
Our consulting services: Lean transformation from analysis to cultural integration
We support companies in implementing and scaling Lean Management, regardless of industry or company size. Our services include:
- Maturity level analysis and potential assessment of existing processes
- Value stream analysis and design to optimize entire end-to-end processes
- Implementation of key Lean methods such as 5S, Kaizen, Kanban, SMED, Shopfloor Management, and Standard Work
- Development of a Lean Operating System for the structured, long-term management of all Lean initiatives
- Qualification of employees and managers through training, coaching, and Lean Academy programs
- Change management and cultural development to embed Lean as a core part of the organization's DNA
Complex development projects require clear structures and efficient management. We handle the planning, coordination, and control of your projects – ensuring transparent processes, on-time completion, and maximum quality results.
A Strategic Lever for Cost Optimization, Resilience, and Sustainable Business Success
In times of global uncertainty, volatile markets, and growing sustainability requirements, procurement is gaining increasing strategic importance. Companies face the challenge of balancing costs, quality, security of supply, and sustainability—while simultaneously enabling agile, data-driven decisions.
As a consulting firm, we support organizations in holistically transforming their procurement strategy, processes, and organizations to sustainably increase performance, efficiency, and resilience.
Why Professional Procurement Is a Competitive Advantage Today
Modern, strategically oriented procurement management creates measurable added value along the entire value chain. Key benefits include:
- Cost reduction through strategic sourcing, consolidation, and supplier development
- Improved security of supply through risk management, dual sourcing, and transparent supplier networks
- Higher process and data quality thanks to digital procurement platforms and automated workflows
- Strengthening compliance and sustainability through clear criteria, audits, and ESG-based selection decisions
- Enhanced innovation through close collaboration with high-performing suppliers
Our consulting services: End-to-end procurement optimization
We support companies in the strategic, organizational, and digital development of their procurement function. Our range of services includes:
- Analysis of the procurement portfolio and identification of potential savings
- Development of a future-proof procurement strategy, including commodity group strategies
- Optimization of operational and strategic procurement processes (e.g., source-to-contract, procure-to-pay)
- Professionalized supplier management, including evaluation, development, and risk management
- Implementation of digital procurement solutions such as e-sourcing, e-procurement, and advanced analytics
- Change management, training, and organizational development to sustainably embed new ways of working
Tools are a critical success factor in production. We support you in the selection, procurement, qualification, and maintenance of your tools to minimize downtime and ensure process stability.
The key to more efficient processes, higher customer satisfaction, and sustainable business success
In a market environment characterized by intense competition, rising customer expectations, and increasing regulatory requirements, professional quality management is becoming a crucial success factor. Companies must ensure that products and processes function consistently, efficiently, and flawlessly—while simultaneously being able to react flexibly to changes.
As a specialized consulting firm, we support organizations in developing, optimizing, and consistently embedding a holistic and future-proof quality management system (QMS) within the organization.
Why Quality Management is Strategically Relevant Today
A high-performing quality management system offers companies far more than mere compliance. It is a key lever for value creation and competitive differentiation. A professional QMS enables:
- Greater process stability and reduced error and scrap rates
- Increased customer satisfaction through reproducible product and service quality
- Cost efficiencies through systematic quality planning, assurance, and improvement
- Transparency and traceability throughout the entire value chain
- Strengthening resilience to disruptions, supplier risks, and regulatory changes
Our consulting services: Development, optimization, and digitalization of quality management
Together with our clients, we develop a customized, standards-compliant, and practical quality management system that delivers measurable results. Our service portfolio includes:
- Maturity level analyses and gap assessments of existing quality management structures
- Development and enhancement of quality management systems (e.g., according to ISO 9001, IATF 16949, or industry-specific standards)
- Optimization of quality processes such as APQP, FMEA, SPC, CAPA, and supplier and complaint management
- Design and implementation of digital quality management solutions for data analytics, traceability, and real-time quality control
- Training and qualification of teams to sustainably embed a quality culture
- Support in audit preparation, certification, and change management
When acute quality problems arise, we act quickly and effectively. Our quality task force identifies the root causes, initiates immediate measures, and ensures sustainable solutions—so that your production remains stable and customer satisfaction is guaranteed.
Operational Excellence that unleashes performance
Strategically align processes, increase efficiency and secure sustainable competitive advantages.
Process Model & Quality Management System Design | Automotive OEM
- Industry
- Automotive
- Employees
- 17,000
- Location
- Germany
- Objective
- Development of a best-in-class quality management system based on cross-industry benchmarks, including all processes (Level 4) and documentation.
- Cost -€650,000
Implementation of Quality Management & Control Loops | Building Materials Manufacturer
- Industry
- Building Materials
- Employees
- 1,000
- Location
- Germany - Global
- Objective
- Development of a pragmatic quality management system including a control loop model and operator self-inspection.
- Scrap -60% |
- Rework -80% |
- Complaints -95% |
- ROC < 4 weeks
Quality Management Optimization | Automotive Tier 1 Supplier
- Industry
- Automotive
- Employees
- 15,000
- Location
- Germany
- Objective
- Development of a pragmatic quality management system, including a closed-loop control model, for the organization.
- Certifiable |
- Audits
Quality Management Development | Elevator Manufacturer
- Industry
- Elevators
- Employees
- 12,000
- Location
- Global
- Objective
- Further development and global standardization (>250 companies worldwide) of the existing quality management system to reduce administrative overhead and increase efficiency.
- Certification capability 100% |
- Involvement across 6 continents |
- Core team 4-5 BT (TEMP) |
- Duration ~20 weeks
Introduction to TOM | Defense OEM
- Industry
- Defense Industry
- Employees
- 10,000
- Location
- Germany - Global
- Objective
- Greenfield development of a TOM model with components including PEP, QMS, APQP (control loops), etc.
- Time to Market -50% |
- Number of Processes >1,500 |
- Core Team ~15-20 BT/W |
- Duration ~1.5 years
With our consulting approach, we create a connection between quality, innovation and efficiency – and make your products and processes fit for the future.